Resources

Printable Order Forms (PDF)

Order Cover Sheet
Single Door
Paired Door
Single 3-Sided Frame
Paired 3-Sided Frame
Borrowed Lite
Single Side Lite Frame
Single Transom Frame
Single Transom & Side Lite Frame
Draw – Landscape
Draw – Portrait

Fillable Order Forms (XLS)

Complete Set
(Cover sheet, all products, Drawing forms (landscape and portrait) and instructions for drawing vision kits.)
3 Sided Frames (Single, Pair, Drawing forms)
Borrowed Lite (Borrowed, Drawing forms)
Doors (Single, Pair, Drawing forms, Instructions for drawing vision kits)
Side Lite Frames (Single, Double, Drawing forms)
Transom Frames (Single, Single with Side Lite, Drawing forms)

All shipments, whether the freight charges are pre-paid or collect, ship F.O.B. our dock. (F.O.B. indicates that the buyer owns the goods in transit and is responsible for filing claims, if any.) On prepaid orders from HMX it is generally implied that the freight charges will be prepaid and subsequently added to the Sales Order for invoicing to the customer.

We package our material carefully to avoid freight damage, however damage can sometimes occur during the shipment. Should damage occur:
You must note any obvious or potential damage on the bill of lading when you receive your order. Examples: “corners crushed” or “shrink wrap broken” or “one box short”. In all instances, sign the bill of lading and add the comment “Subject to internal inspection”. You now have 24 hours to open the packaging, inspect the product for any concealed damage and contact the freight carrier with your report.

If not signed for properly, you will be responsible to pay Hollow Metal Xpress for any replacements. The freight carrier may reimburse you.

Also, contact HMX and report the damage to your Customer Service Representative. If signed for correctly and reported to your HMX Customer Service Representative within 48 hours, HMX will file the freight claim for you.

Packaging Options

Our shipping department at HMX prides itself in packaging your doors and frames to minimize damage during transport. We offer different packaging options to provide the best protection for the product being shipped. We also photograph each and every shipment as it leaves our dock! Be sure to ask your Customer Service Rep. or Territory Manager to e-mail a photo of your order before it left our manufacturing plant.

Full Crate (crated when >48″ tall)

Full Crate (crated when <48″ tall)

Skeleton Crate

Pallet / Custom Pallet

Honeycomb Wrap

Detailed Packing Slips

HMX provides DETAILED packing slips with all of our shipments. The packing slips include just the right amount of information for your jobsite or receiving department including mark numbers, widths, heights, fire labels, etc.

Will-Call

Phoenix Location Only

Will-Call hours: 7:00 AM-3:00 PM Monday – Friday
Will-Call orders will be available for pick-up after 7:00 AM on the day after their scheduled “ship” date. Please call to confirm Will-Call status before arriving for pick-up.

Orders will be available in Will-Call for up to 3 business days following their completion. If material has not been picked up by the fourth business day, arrangements will be made to ship the material via common carrier. The freight costs will be added to the order and will be invoiced.

Local Delivery Service

Hollow Metal Xpress offers delivery service in the greater Phoenix area.

Local delivery available to Phoenix distributors and job sites, charges will apply.
Tucson and other Arizona deliveries may be available. Contact your Territory Manager for pricing and availability.

Click the images to view the PDF.

Door Comparison

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Hardware Locations

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Standard Hardware Locations 3-Hinge Frames

Standard Hardware Locations 4-Hinge Frames

For architects and specifiers, the choice of door and frame materials often comes down to this: steel or something else?

Steel is famously strong, but there are additional advantages to bear in mind when you ask yourself, “Why steel?”

Steel provides the best long-term value in the door and frame industry. It lasts longer, requires the fewest repairs, and is sturdier than other products. Steel’s natural strength also outperforms other materials in security, fire rating, sound reduction, vandal resistance, sanitation, and more. Hollow metal will outperform wood, aluminum, and fiberglass in demanding environments. Even when those other materials use special cores or other techniques, they are still unable to match the performance and longevity of hollow metal.

A beneficial byproduct of the strength and durability of hollow metal is the low total cost of ownership. Properly installed and maintained hollow metal doors often last 30 years or longer. As the years pass, steel doors can be inexpensively repaired in the field while softer, less durable wood and aluminum doors will have to be replaced.

Are you seduced by the so-called warmth of wood? Consider this: Today’s steel doors offer endless options for attractive appearances. Whether you are looking for a modern stainless steel appearance, a vibrant colored finish, or even a faux finish, steel’s versatility allows it to satisfy the aesthetic requirements of most projects. And don’t forget all those advantages of performance and longevity!

Steel doors and frames even help the environment, as steel is the most recycled material in North America.

Click here to download information about the advantages of steel .

Click to download various versions of the HMX logo. JPG logos are used for everyday use; PDF logos (vector) are for commercial printing.

JPG

HMX – Black | High resolution .jpg

HMX – Green | High Resolution .jpg

Hollow Metal Xpress – Black | High resolution .jpg

Hollow Metal Xpress – Green | High resolution .jpg

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PDF

HMX – Black | Vector PDF

HMX – Green | Vector PDF

Hollow Metal Xpress – Black | Vector PDF

Hollow Metal Xpress – Green | Vector PDF

SDI Certified: The Best Steel Doors and Frames
Design professionals around the US are specifying SDI Certified. The manufacturers with this certification are regularly audited to ensure they meet rigorous manufacturing, performance and quality standards. Design professionals can now specify SDI Certified and know their doors and frames will be made to spec and built to last.

The Steel Door Institute: Why SDI
This video introduces the Steel Door Institute, an association of steel door manufacturers that develops industry standards that are used by architects worldwide. The video includes interviews with an architect and Jeff Wherry, and covers the benefits of specifying SDI.

How to Install a Steel Door Frame in Steel Stud Construction
The Steel Door Institute (SDI) demonstrates how to install a steel or hollow metal door frame into steel stud construction.

Why Steel Video
This video compares the performance of steel, wood, aluminum, and fiberglass doors.

Steel Tornado Doors Video
Specialty steel doors can save lives in the event of a tornado. See how both a standard steel door and a tornado door hold up against a 2×4 flying at it 100mph.

How to install a Steel Door

How to Install Punch and Dimple Frames in Masonry Construction
The Steel Door Institute demonstrates how to install punch & dimple frames (welded or KD) into into masonry construction.

How to Install Slip-On Drywall Frames
This video shows how to install drywall slip-on door frames with compression anchors.

Hollow Metal Xpress (HMX) guarantees all doors and frames manufactured for a period of one year:

to be of good material and workmanship,
to be free of defects that would render them unfit for use in the intended manner.

Hollow Metal Xpress will – at its option – without charge to the client:

Repair any defective door or frame OR
Replace any defective door or frame as originally sold OR
Refund the purchase price of the defective door or frame.

Warranty is applicable only when the doors and frames have been installed in accordance with the recommended installation instructions provided by HMX and what is normally considered good practice in the building industry. Warranty is applicable only to doors and frames that have been used in what is considered normal use in the building industry.

Any claim against this warranty must be made within 30 days of discovery. Any claim against this warranty must be made in writing to HMX.

This Warranty does not cover labor, installation costs, finishing costs, indirect or consequential damages.

Unauthorized back charges will not be accepted. HMX is not responsible for repair or replacement claims unless prior written authorization to repair or replace was given.

Printable Order Forms (PDF)

Fillable Order Forms (XLS)

Submittal Forms

Elevation Drawings

Credit Application

Calculators

RO Calculator

Charts

Glossary

Packaging Options

Detailed Packing Slips

Will-Call

Local Delivery Service

Door Comparison

Hardware Locations

JPG

PDF